Colorado implemented in 2014 an expansive new system of voting, which gives Coloradans a number of options for how to cast their ballots. Under the new system, all registered voters are mailed ballots twenty-two days prior to Election Day. During the 2014 general election, over 95% of voters chose to return their completed ballots either by mail or by dropping off their mailed ballots at designated locations. Coloradans also have another option for casting a ballot. They can appear in person at a physical voting location, a Voter Service and Polling Center (VSPC). The Colorado Department of State contracted with the Bipartisan Policy Center (BPC) to examine the effectiveness of VSPCs during the 2014 election and, in particular, to report findings on the difficulties accessing the Colorado statewide voter registration database encountered by poll workers on November 4, 2014 at VSPCs.