The Healthy Communities program is charged with reaching out to families with children, and pregnant women newly enrolled in Medicaid or CHP+; to explain their benefits and help them find a medical home/primary care provider. During this initial orientation they also discuss the importance of well-child visits with families, and then follow up over time with reminders when it is time for a well-child visit. In recent years Healthy Communities was also tasked with identifying and enrolling eligible families, helping them navigate the system, and troubleshooting issues with their program coverage.